Let’s talk solar energy questions
Answers to all your
solar energy questions
Depend on Solplanet
Does something seem a bit cloudy?
Find answers to common questions – right here
Our global teams have put together a list of the most common solar energy questions they receive from clients, and we encourage you to use this list to help address minor questions you may have about Solplanet or your new Solplanet product. View all the FAQs as one list, or use the buttons to sort the questions by topic.
If you don’t see your question on this list or don’t feel like you’ve found a suitable answer, please contact your local Solplanet team for assistance.
Normally, the inverter by default integrates some basic power management functions which are required by local gridding regulations.
A manual method to get more power management function can be realized by our dataloggers (Wifi Stick/AiCom). Log into relevant APP/webserver/Cloud, you can set the active/reactive power value, or fixed power factor, reactive power curve to control power.
Through some 3rd party control device, e.g. RRCR (radio ripple control receiver) or DRED connected to AiCom, an inverter can receive the instructions in real-time and control the output power automatically.
For more details, please refer to user manuals or contact our service for technical support.
The sun is millions of kilometres away
Solplanet is always
within your reach
Day or night, contact your local Solplanet team for swift assistance with urgent problems or stubborn issues. We’re always here to help, ensuring you get the support you need.