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Questions & Answers
Yes, the Solplanet hybrid inverter will be launched in 2021.
The inverter will automatically decrease its output power to protect itself from overheating. You can find the inverters power reduction curve in the installation and operating instructions.
Yes. For all Solplanet inverters, through our datalogger of AiCom and defined smart meter, you can get 0-export function by setting on datalogger’s webserver/APP/AiSWEI cloud. For Solplanet residential inverters, you also can have export control solution through connecting the defined smart meter directly to the inverter via RS485 and enable this function on APP. For more details, please refer to the user manuals or contact our service for support.
Yes, the PV array DC capacity can exceed the inverter AC capacity. The value of the DC/AC ratio for each type of inverter is listed in this datasheet. A typical rule of thumb is that the PV array can be oversized by 50%. This is dependent on location and site irradiation levels. Excessive PV array oversizing will waste money and cause some impact on the inverter’s reliability. If you are in doubt of oversize designing, please refer to a sizing tool or contact your local Solplanet technical expert.
Solplanet inverters cannot be used with thin film modules, which require a functional earth on either the positive or the negative DC conductor. In these cases we suggest using an isolated (transformer based) inverter. Our non-isolated (transformerless) inverters are normally designed for silicon solar modules. However, there are thin film solar panels that do not require a functional earth, and in these cases a Solplanet inverter will operate correctly. Before designing your plant, please consult with your module supplier or contact our service for technical support.
Solplanet inverters are on-grid inverters and as a result the AC side of the inverter should be connected to the utility grid. There are no settings that allow the inverter to operate in “off-grid” or “island” mode. Solplanet cannot guarantee correct operation in off-grid applications and will not warrant any damage to the inverter or the PV plant that may be caused under “off-grid” conditions.
Solplanet produces only non-isolated (transformerless) inverters. The transformerless inverter is the most common inverter in the residential and commercial market, and usually has a higher efficiency, lower cost, smaller size and lighter weight in comparison to isolated (transformer) inverters.
All Solplanet inverters are equipped with a DC Switch as default.
You can either use third party software or contact our technical support for help.
All Solpanet products are produced according to international quality standards. We offer a standard warranty of up to 5 years without affecting the legal warranty provided by any wholesaler or retailer.
Solplanet products are made to last, but maybe there is an unfortunate case of a problem. Please file the claim and explain the case. Our regional teams will ensure the right local service team gets back to your shortly to address the issue.