{"id":64601,"date":"2020-10-02T19:30:31","date_gmt":"2020-10-02T19:30:31","guid":{"rendered":"https:\/\/solplanet.net\/questions-answers\/"},"modified":"2023-08-28T08:31:44","modified_gmt":"2023-08-28T08:31:44","slug":"questions-answers","status":"publish","type":"page","link":"https:\/\/solplanet.net\/pt-pt\/questions-answers","title":{"rendered":"Questions &#038; Answers"},"content":{"rendered":"<div class=\"wrapper   wrapper__spacing-bottom-large--0\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<div class=\"wrapper__container\">\n\t\t\t<div class=\"wrapper__inner wrapper__width-large--12\">\n\t\t\t\t<div class=\"jumbotron block-jumbotron__jumbotron\">\n\n\t<div style=\"background-image:url(https:\/\/solplanet.net\/wp-content\/uploads\/2020\/11\/todd-trapani-fr1SGHR-nOs-unsplash-HI.jpg)\" class=\"image-bg jumbotron__image-bg\"><\/div>\n\t<div class=\"jumbotron__mask jumbotron__mask-type--type4\"><\/div>\n\n\t<div class=\"\n\t\t\tjumbotron__content\n\t\t\tjumbotron__content--default\n\t\t\tjumbotron__content--vertical-center\n\t\t\tjumbotron__content--horizontal-left\n\t\t\">\n\t\t<div class=\"jumbotron__content-wrap\">\n\t\t\t<h1 class=\"heading heading__align--left heading__color--white heading__size--big jumbotron__heading\">\n\tResponder \u00e0s suas perguntas<\/h1><p class=\"paragraph paragraph__color--white paragraph__align--left paragraph__size--big jumbotron__paragraph\">\n\t<\/p>\t\t<\/div>\n\t<\/div>\n\n\t<\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n<div class=\"wrapper  wrapper__spacing-top-large--70 wrapper__spacing-top-tablet--80 wrapper__spacing-bottom-large--50 wrapper__spacing-bottom-tablet--80\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<div class=\"wrapper__container wrapper__container-width-large--small wrapper__gutter-large--default wrapper__gutter-tablet--small\">\n\t\t\t<div class=\"wrapper__inner wrapper__width-large--12\">\n\t\t\t\t\n<div class=\"block-group\">\n\t\n<div class=\"wrapper   wrapper__spacing-bottom-large--20\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--small block-paragraph__paragraph\">\n\tQUEREMOS AJUD\u00c1-LO<\/p>\t<\/div>\n\n\n<div class=\"wrapper   wrapper__spacing-bottom-large--20\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t\n<div class=\"block-heading\">\n\t<h2 class=\"heading heading__align--left heading__color--shaft heading__size--default block-heading__heading\">\n\tResponder \u00e0s suas perguntas<\/h2>\t<\/div>\n\t<\/div>\n\n\n<div class=\"wrapper   wrapper__spacing-bottom-large--0 wrapper__spacing-bottom-tablet--0\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\t<\/p>\t<\/div>\n\n<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n<div class=\"wrapper wrapper__bg-color--gallery wrapper__spacing-top-large--50 wrapper__spacing-bottom-large--150   wrapper__divider-bottom-large\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<div class=\"wrapper__container wrapper__container-width-large--small wrapper__gutter-large--default wrapper__gutter-tablet--small\">\n\t\t\t<div class=\"wrapper__inner wrapper__width-large--12\">\n\t\t\t\t\n<div class=\"block-faq__anchor\" id=\"faq\"><\/div>\n\n<div class=\"block-faq js-accordion\">\n\n\t\t\t<div class=\"block-faq__intro\">\n\n\t\t\t<h2 class=\"heading heading__align--left heading__color--shaft heading__size--medium block-faq__heading\">\n\tTopics<\/h2>\n\t\t\t\t\t\t\t<div class=\"block-faq__filter\">\n\t\t\t\t\t<div class=\"btn__wrap btn__align--left block-faq__btn\">\n\t\t\t<a href=\"?faq-category=#faq\" class=\"btn btn__color--alto btn__size--default btn__size-width--default  is-active \" id=\"\" title=\"Ver tudo\" aria-label=\"\">\n\t\t\tVer tudo\t\t<\/a>\n\t<\/div><div class=\"btn__wrap btn__align--left block-faq__btn\">\n\t\t\t<a href=\"?faq-category=garantia-pt-pt#faq\" class=\"btn btn__color--alto btn__size--default btn__size-width--default \" id=\"\" title=\"Garantia\" aria-label=\"\">\n\t\t\tGarantia\t\t<\/a>\n\t<\/div><div class=\"btn__wrap btn__align--left block-faq__btn\">\n\t\t\t<a href=\"?faq-category=monitorar#faq\" class=\"btn btn__color--alto btn__size--default btn__size-width--default \" id=\"\" title=\"Monitorar\" aria-label=\"\">\n\t\t\tMonitorar\t\t<\/a>\n\t<\/div><div class=\"btn__wrap btn__align--left block-faq__btn\">\n\t\t\t<a href=\"?faq-category=instalar#faq\" class=\"btn btn__color--alto btn__size--default btn__size-width--default \" id=\"\" title=\"Instalar\" aria-label=\"\">\n\t\t\tInstalar\t\t<\/a>\n\t<\/div><div class=\"btn__wrap btn__align--left block-faq__btn\">\n\t\t\t<a href=\"?faq-category=codigo-de-erro#faq\" class=\"btn btn__color--alto btn__size--default btn__size-width--default \" id=\"\" title=\"C\u00f3digo de Erro\" aria-label=\"\">\n\t\t\tC\u00f3digo de Erro\t\t<\/a>\n\t<\/div><div class=\"btn__wrap btn__align--left block-faq__btn\">\n\t\t\t<a href=\"?faq-category=informacao-do-produto#faq\" class=\"btn btn__color--alto btn__size--default btn__size-width--default \" id=\"\" title=\"Informa\u00e7\u00e3o do produto\" aria-label=\"\">\n\t\t\tInforma\u00e7\u00e3o do produto\t\t<\/a>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"block-faq__search\">\n\t\t\t\t\t<form role=\"search\" method=\"get\" class=\"block-faq__form\" action=\"#faq\" >\n\t\t\t\t\t\t<div class=\"block-faq__field form-field\">\n\t\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\ttype=\"text\"\n\t\t\t\t\t\t\t\tvalue=\"\"\n\t\t\t\t\t\t\t\tname=\"faq-search\"\n\t\t\t\t\t\t\t\tid=\"faq-search\"\n\t\t\t\t\t\t\t\tclass=\"block-faq__input form-input form-input--has-icon form-input__size--default\"\n\t\t\t\t\t\t\t\tplaceholder=\"Pesquise mais t\u00f3picos\"\n\t\t\t\t\t\t\t\/>\n\n\t\t\t\t\t\t\t<button class=\"block-faq__link form-field__icon-link\">\n\t\t\t\t\t\t\t\t<svg class=\"block-faq__icon  form-field__icon\" viewBox=\"0 0 13 13\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><g stroke=\"#979797\" fill=\"none\" fill-rule=\"evenodd\"><circle cx=\"5.6\" cy=\"5.6\" r=\"5.1\"\/><path stroke-linecap=\"square\" d=\"M9.333 9.333l3.734 3.734\"\/><\/g><\/svg>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/form>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\n\t<div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"true\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"Como posso prolongar o per\u00edodo de garantia?\">\n\t\tComo posso prolongar o per\u00edodo de garantia?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"false\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tAtrav\u00e9s <a href=\"http:\/\/warranty.aiswei-tech.com\/#\/login\">deste portal<\/a>.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"Onde posso encontrar o estado atual da garantia do meu inversor?\">\n\t\tOnde posso encontrar o estado atual da garantia do meu inversor?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tPode encontr\u00e1-lo aqui.\u00a0<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"Quando come\u00e7a o per\u00edodo de garantia do meu inversor?\">\n\t\tQuando come\u00e7a o per\u00edodo de garantia do meu inversor?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tA data de in\u00edcio \u00e9 a mais antiga das duas datas seguintes: a data da primeira instala\u00e7\u00e3o ou 6 meses ap\u00f3s a data de expedi\u00e7\u00e3o da remessa. Obtenha aqui mais informa\u00e7\u00f5es sobre as condi\u00e7\u00f5es de garantia.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"Como realizar as Fun\u00e7\u00f5es de Gest\u00e3o de Energia?\">\n\t\tComo realizar as Fun\u00e7\u00f5es de Gest\u00e3o de Energia?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tNormalmente, o inversor integra, por defeito, algumas fun\u00e7\u00f5es b\u00e1sicas de gest\u00e3o de energia que s\u00e3o exigidas pelos regulamentos de rede locais.<br>Os nossos registadores de dados (Stick\/AiCom) permitem obter uma fun\u00e7\u00e3o de gest\u00e3o de energia mais eficaz atrav\u00e9s de um m\u00e9todo manual. Inicie sess\u00e3o na APP\/servidor Web\/Cloud relevante, onde pode definir o valor da pot\u00eancia ativa\/reativa, ou o fator de pot\u00eancia fixo, a curva de pot\u00eancia reativa para controlar a pot\u00eancia.<br>Atrav\u00e9s de um dispositivo de controlo de terceiros, por exemplo, RRCR (recetor de controlo de ondula\u00e7\u00e3o por r\u00e1dio) ou um DRED ligado ao AiCom, o inversor pode receber as instru\u00e7\u00f5es em tempo real e controlar automaticamente a pot\u00eancia de sa\u00edda.<br>Para mais informa\u00e7\u00f5es, consulte os manuais do utilizador ou contacte o nosso servi\u00e7o de apoio t\u00e9cnico.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"Como selecionar um registrador de dados Solplanet?\">\n\t\tComo selecionar um registrador de dados Solplanet?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\t<strong><strong>Wifi Stick: o stick \u00e9 instalado na parte inferior da casa do inversor atrav\u00e9s de uma liga\u00e7\u00e3o plug-in. Pode ligar um stick a um inversor.<br>AiCom: instalado no exterior de um inversor Solplanet. O AiCom liga-se a um inversor atrav\u00e9s de RS485 e a um router atrav\u00e9s de uma rede WiFi ou LAN. Pode ligar um AiCom a um m\u00e1ximo de cinco inversores.<br>Saiba mais aqui.<\/strong><\/strong><\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"Os inversores Solplanet suportam registos de dados de terceiros?\">\n\t\tOs inversores Solplanet suportam registos de dados de terceiros?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tSim, os inversores Solplanet suportam registos de dados de terceiros, como o Solarlog, o meteocontrol e o solarman. Al\u00e9m disso, para grandes instala\u00e7\u00f5es fotovoltaicas, podemos oferecer o nosso protocolo a uma empresa terceira para desenvolver a sua pr\u00f3pria solu\u00e7\u00e3o de monitoriza\u00e7\u00e3o personalizada.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"Posso obter dados meteorol\u00f3gicos do Solplanet Cloud?\">\n\t\tPosso obter dados meteorol\u00f3gicos do Solplanet Cloud?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tO Solplanet Cloud n\u00e3o obt\u00e9m nem regista dados meteorol\u00f3gicos como a irradia\u00e7\u00e3o, a temperatura ou a velocidade do vento. Caso necessite de monitorizar os dados meteorol\u00f3gicos, \u00e9 poss\u00edvel adquirir uma esta\u00e7\u00e3o meteorol\u00f3gica independente ou utilizar uma solu\u00e7\u00e3o de terceiros j\u00e1 existente em fornecedores como a solar-log\/ meteocontrol\/ solarman, que podem comunicar com os nossos inversores.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"Posso instalar um AiCom no exterior?\">\n\t\tPosso instalar um AiCom no exterior?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tSim, mas deve ser instalado num compartimento com classifica\u00e7\u00e3o IP65.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"Posso utilizar apenas um computador para monitorizar os Inversores Solplanet sem liga\u00e7\u00e3o \u00e0 Internet?\">\n\t\tPosso utilizar apenas um computador para monitorizar os Inversores Solplanet sem liga\u00e7\u00e3o \u00e0 Internet?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tN\u00e3o fornecemos acompanhamento local. A nossa solu\u00e7\u00e3o de monitoriza\u00e7\u00e3o consiste num dispositivo GPRS\/WiFi\/AiCom que carrega os dados do inversor para o nosso portal de monitoriza\u00e7\u00e3o online Solplanet Cloud, que requer uma liga\u00e7\u00e3o fi\u00e1vel \u00e0 Internet. Podemos fornecer o nosso protocolo de comunica\u00e7\u00f5es aos nossos clientes para que desenvolvam o seu pr\u00f3prio sistema de monitoriza\u00e7\u00e3o. Os dispositivos e software de monitoriza\u00e7\u00e3o de terceiros, como o Solarlog, podem ser utilizados com os nossos inversores Solplanet.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"Onde ser\u00e3o armazenados os meus dados da aplica\u00e7\u00e3o Solplanet Cloud?\">\n\t\tOnde ser\u00e3o armazenados os meus dados da aplica\u00e7\u00e3o Solplanet Cloud?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tA sua privacidade \u00e9 muito importante para n\u00f3s. Com a sua autoriza\u00e7\u00e3o, os seus dados ser\u00e3o armazenados em&#8230; e s\u00e3o armazenados em conformidade com toda a legisla\u00e7\u00e3o local.\u00a0<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"Como posso ligar o meu inversor \u00e0 aplica\u00e7\u00e3o Aiswei Cloud?\">\n\t\tComo posso ligar o meu inversor \u00e0 aplica\u00e7\u00e3o Aiswei Cloud?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tPode encontrar o manual de instala\u00e7\u00e3o do AISWEI Cloud aqui.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"Como \u00e9 que instalo a aplica\u00e7\u00e3o AISWEI Cloud?\">\n\t\tComo \u00e9 que instalo a aplica\u00e7\u00e3o AISWEI Cloud?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tPode transferi-la a partir da <a href=\"https:\/\/apps.apple.com\/nl\/app\/aiswei\/id1465242250\">App Store<\/a> ou do <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.aiswei.app\">Google Play<\/a>. <\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"Avaria permanente &#8211; C\u00f3digos de erro 1, 2, 3, 4, 5, 6, 8, 9, 10, 11 e 39\">\n\t\tAvaria permanente &#8211; C\u00f3digos de erro 1, 2, 3, 4, 5, 6, 8, 9, 10, 11 e 39\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tTrata-se de uma avaria permanente. Desligue o inversor da rede el\u00e9trica e do gerador fotovoltaico e volte a lig\u00e1-lo ap\u00f3s 3 minutos. Caso a avaria persista, contacte a sua equipa de assist\u00eancia local.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"C\u00f3digo de erro 51\">\n\t\tC\u00f3digo de erro 51\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tAbra a caixa e verifique a distribui\u00e7\u00e3o de energia, para ver se o fus\u00edvel est\u00e1 danificado.\u00a0<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"C\u00f3digos de erro 49 e 50\">\n\t\tC\u00f3digos de erro 49 e 50\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tAbra a caixa e verifique a distribui\u00e7\u00e3o de energia, veja se o cabo de sinal de PV1-SPD e PV2-SPD se desligou. Se a avaria persistir, contacte o servi\u00e7o de assist\u00eancia t\u00e9cnica.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"C\u00f3digo de erro 46\">\n\t\tC\u00f3digo de erro 46\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tVerifique as tens\u00f5es de circuito aberto das cordas, certifique-se de que \u00e9 inferior \u00e0 tens\u00e3o m\u00e1xima. Tens\u00e3o de entrada CC do inversor; se a tens\u00e3o de entrada estiver dentro da gama permitida e a avaria persistir, \u00e9 poss\u00edvel que o circuito interno esteja avariado, entre em contacto com o nosso departamento de assist\u00eancia.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"C\u00f3digos de erro 41, 42, 43, 44 e 45\">\n\t\tC\u00f3digos de erro 41, 42, 43, 44 e 45\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tDesligue o inversor da rede e do gerador fotovoltaico e volte a lig\u00e1-lo ap\u00f3s 3 minutos. Caso a avaria persista, contacte o servi\u00e7o de assist\u00eancia local.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"C\u00f3digo de erro 40\">\n\t\tC\u00f3digo de erro 40\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tVerifique se o fluxo de ar para o dissipador de calor est\u00e1 obstru\u00eddo.<br>Verifique se a temperatura ambiente \u00e0 volta do inversor \u00e9 demasiado elevada.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"C\u00f3digo de erro 38\">\n\t\tC\u00f3digo de erro 38\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tVerifique o isolamento do gerador fotovoltaico \u00e0 terra e certifique-se de que a resist\u00eancia do isolamento \u00e0 terra \u00e9 superior a 1 MOhm. Caso contr\u00e1rio, fa\u00e7a uma inspe\u00e7\u00e3o visual de todos os cabos e m\u00f3dulos fotovoltaicos.<br>Certifique-se de que a liga\u00e7\u00e3o \u00e0 terra do inversor \u00e9 fi\u00e1vel. Em caso de ocorr\u00eancia frequente desta avaria, contacte a sua equipa de assist\u00eancia local.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"C\u00f3digo de erro 37\">\n\t\tC\u00f3digo de erro 37\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tVerifique as tens\u00f5es de circuito aberto das cordas e certifique-se de que s\u00e3o inferiores \u00e0 tens\u00e3o de entrada CC m\u00e1xima do inversor. Caso a tens\u00e3o de entrada se encontre dentro dos limites permitidos e a avaria persista, contacte a assist\u00eancia t\u00e9cnica.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"C\u00f3digo de erro 36\">\n\t\tC\u00f3digo de erro 36\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tCertifique-se de que a liga\u00e7\u00e3o \u00e0 terra do inversor \u00e9 fi\u00e1vel.<br>Fa\u00e7a uma inspe\u00e7\u00e3o visual de todos os cabos e m\u00f3dulos fotovoltaicos. Caso a avaria persista, contacte a assist\u00eancia.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"Produz inversores de bateria (armazenamento)?\">\n\t\tProduz inversores de bateria (armazenamento)?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tSim, o inversor h\u00edbrido Solplanet ser\u00e1 lan\u00e7ado em 2021.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"Os inversores Solplanet t\u00eam prote\u00e7\u00e3o de tens\u00e3o (prote\u00e7\u00e3o de corrente)?\">\n\t\tOs inversores Solplanet t\u00eam prote\u00e7\u00e3o de tens\u00e3o (prote\u00e7\u00e3o de corrente)?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tSim.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"O que \u00e9 que um inversor faria sob uma temperatura ambiente elevada?\">\n\t\tO que \u00e9 que um inversor faria sob uma temperatura ambiente elevada?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tO inversor diminuir\u00e1 automaticamente a sua pot\u00eancia de sa\u00edda para se proteger contra o sobreaquecimento. Pode encontrar a curva de redu\u00e7\u00e3o de pot\u00eancia dos inversores no manual de instru\u00e7\u00f5es e de instala\u00e7\u00e3o.\u00a0<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"A Solplanet tem uma solu\u00e7\u00e3o de controlo de exporta\u00e7\u00e3o 0?\">\n\t\tA Solplanet tem uma solu\u00e7\u00e3o de controlo de exporta\u00e7\u00e3o 0?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tSim. Todos os inversores Solplanet, atrav\u00e9s do nosso registador de dados AiCom e do contador inteligente definido, podem obter a fun\u00e7\u00e3o de exporta\u00e7\u00e3o 0 atrav\u00e9s da configura\u00e7\u00e3o no servidor Web\/APP\/AiSWEI do registador de dados.<br>Para os inversores residenciais Solplanet, tamb\u00e9m \u00e9 poss\u00edvel ter uma solu\u00e7\u00e3o de controlo de exporta\u00e7\u00e3o atrav\u00e9s da liga\u00e7\u00e3o do contador inteligente definido diretamente ao inversor via RS485 e ativar esta fun\u00e7\u00e3o na APP.<br>Para mais informa\u00e7\u00f5es, consulte os manuais do utilizador ou contacte o nosso servi\u00e7o de apoio t\u00e9cnico.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"Posso sobredimensionar o painel fotovoltaico em rela\u00e7\u00e3o \u00e0 capacidade do inversor?\">\n\t\tPosso sobredimensionar o painel fotovoltaico em rela\u00e7\u00e3o \u00e0 capacidade do inversor?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tSim, a capacidade CC do gerador fotovoltaico pode exceder a capacidade CA do inversor. Os valores da rela\u00e7\u00e3o CC\/CA para cada tipo de inversor est\u00e3o indicados nesta ficha de dados. Como regra geral, o painel fotovoltaico pode ser sobredimensionado em 50%. Isto depende da localiza\u00e7\u00e3o e dos n\u00edveis de irradia\u00e7\u00e3o do local. A sobredimens\u00e3o excessiva do gerador fotovoltaico implica um desperd\u00edcio de dinheiro e causa algum impacto na fiabilidade do inversor. Em caso de d\u00favida sobre o dimensionamento excessivo, consulte uma ferramenta de dimensionamento ou contacte o seu especialista t\u00e9cnico local da Solplanet.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"Posso usar m\u00f3dulos de pel\u00edcula fina nos Inversores Solplanet?\">\n\t\tPosso usar m\u00f3dulos de pel\u00edcula fina nos Inversores Solplanet?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tOs inversores Solplanet n\u00e3o podem ser utilizados com m\u00f3dulos de pel\u00edcula fina, pois estes necessitam de uma liga\u00e7\u00e3o \u00e0 terra funcional no condutor CC positivo ou negativo. Nestes casos, sugerimos a utiliza\u00e7\u00e3o de um inversor isolado (baseado num transformador). Os nossos inversores n\u00e3o isolados (sem transformador) s\u00e3o normalmente concebidos para m\u00f3dulos solares de sil\u00edcio. No entanto, existem pain\u00e9is solares de pel\u00edcula fina que n\u00e3o necessitam de uma liga\u00e7\u00e3o \u00e0 terra funcional e, nestes casos, um inversor Solplanet funcionar\u00e1 corretamente. Antes de planear a sua instala\u00e7\u00e3o, consulte o seu fornecedor de m\u00f3dulos ou contacte o nosso servi\u00e7o de apoio t\u00e9cnico.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"Os inversores Solplanet podem ser usados em sistemas fora da rede que incluem um gerador a diesel?\">\n\t\tOs inversores Solplanet podem ser usados em sistemas fora da rede que incluem um gerador a diesel?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tOs inversores Solplanet s\u00e3o inversores de rede e, como tal, o lado AC do inversor deve ser ligado \u00e0 rede el\u00e9trica. N\u00e3o existem defini\u00e7\u00f5es que permitam que o inversor funcione no modo &#8220;fora da rede&#8221; ou &#8220;ilha&#8221;. A Solplanet n\u00e3o pode garantir o funcionamento correto em aplica\u00e7\u00f5es fora da rede e n\u00e3o garantir\u00e1 quaisquer danos no inversor ou na instala\u00e7\u00e3o FV que possam ser causados em condi\u00e7\u00f5es &#8220;fora da rede&#8221;.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"Os inversores Solplanet s\u00e3o isolados ou n\u00e3o?\">\n\t\tOs inversores Solplanet s\u00e3o isolados ou n\u00e3o?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tA Solplanet produz apenas inversores n\u00e3o isolados (sem transformador). O inversor sem transformador \u00e9 o inversor mais comum no mercado residencial e comercial, e geralmente tem uma maior efici\u00eancia, menor custo, menor tamanho e menor peso em compara\u00e7\u00e3o com os inversores isolados (transformador).<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"O inversor est\u00e1 equipado com um interruptor CC?\">\n\t\tO inversor est\u00e1 equipado com um interruptor CC?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tTodos os inversores Solplanet est\u00e3o equipados com um interruptor DC por defeito.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"Como selecionar o inversor de tamanho correto?\">\n\t\tComo selecionar o inversor de tamanho correto?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tPode utilizar software de terceiros ou contactar o nosso apoio t\u00e9cnico para obter ajuda.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"Onde posso encontrar as instru\u00e7\u00f5es de instala\u00e7\u00e3o?\">\n\t\tOnde posso encontrar as instru\u00e7\u00f5es de instala\u00e7\u00e3o?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tPode transferir o manual de instala\u00e7\u00e3o aqui. Tamb\u00e9m recomendamos que veja o nosso v\u00eddeo de instala\u00e7\u00e3o breve e simples, dispon\u00edvel aqui.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"C\u00f3digo de erro 35\">\n\t\tC\u00f3digo de erro 35\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tVerificar o fus\u00edvel e o acionamento do disjuntor na caixa de distribui\u00e7\u00e3o.<br>Verificar a tens\u00e3o da rede, a capacidade de utiliza\u00e7\u00e3o da rede.<br>Verifique o cabo CA, a liga\u00e7\u00e3o \u00e0 rede no inversor. Caso a avaria persista, contacte a assist\u00eancia.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"C\u00f3digo de erro 34\">\n\t\tC\u00f3digo de erro 34\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tVerificar a tens\u00e3o de rede e a liga\u00e7\u00e3o \u00e0 rede no inversor.<br>Verificar a tens\u00e3o de rede no ponto de liga\u00e7\u00e3o do inversor. Caso a tens\u00e3o da rede esteja fora do intervalo admiss\u00edvel devido \u00e0s condi\u00e7\u00f5es da rede local, tente modificar os valores dos limites operacionais monitorizados ap\u00f3s ter informado previamente a empresa de eletricidade. Em caso de tens\u00e3o de rede dentro dos limites permitidos e se esta avaria persistir, contacte a assist\u00eancia t\u00e9cnica.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"C\u00f3digo de erro 33\">\n\t\tC\u00f3digo de erro 33\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tVerifique a frequ\u00eancia da rede e observe com que frequ\u00eancia ocorrem grandes flutua\u00e7\u00f5es.<br>Caso esta avaria seja causada por flutua\u00e7\u00f5es frequentes, tente modificar os par\u00e2metros de funcionamento depois de informar primeiro o operador da rede.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-pt\" aria-label=\"C\u00f3digo de erro 6\">\n\t\tC\u00f3digo de erro 6\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tVerifique as tens\u00f5es de circuito aberto das cordas e certifique-se de que s\u00e3o inferiores \u00e0<br>tens\u00e3o de entrada CC m\u00e1xima do inversor. Caso a tens\u00e3o de entrada esteja dentro da gama permitida e a avaria continue a ocorrer, poder\u00e1 tratar-se de uma avaria no circuito interno. Contacte o servi\u00e7o de assist\u00eancia t\u00e9cnica caso o problema n\u00e3o seja resolvido.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<div class=\"wrapper__container\">\n\t\t\t<div class=\"wrapper__inner wrapper__width-large--12\">\n\t\t\t\t\n<div class=\"block-card-list block-card-list__media-position--right\">\n\n\t\t\t<div class=\"block-card-list__media block-card-list__media-bg block-card-list__media-bg--mercury\">\n\t\t\t<div class=\"block-card-list__media-inner\">\n\t\t\t\t<div style=\"background-image:url(https:\/\/solplanet.net\/wp-content\/uploads\/2020\/11\/hassan-ouajbir-IYU_YmMRm7s-unsplash.jpg)\" class=\"image-bg block-card-list__image-bg\"><\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t\n\t<div class=\"block-card-list__content\">\n\t\t<div class=\"block-card-list__content-inner\">\n\t\t\t\n<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dusty paragraph__align--left paragraph__size--small block-paragraph__paragraph\">\n\tFALE CONNOSCO SOBRE O ASSUNTO<\/p>\t<\/div>\n\n\n<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t\n<div class=\"block-heading\">\n\t<h2 class=\"heading heading__align--left heading__color--sunsetToDodger heading__size--default block-heading__heading heading__color--is-gradient\">\n\tN\u00e3o encontrou o que procurava?<\/h2>\t<\/div>\n\t<\/div>\n\n\n<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tEntre em contacto connosco, teremos todo o prazer em ajudar.<\/p>\t<\/div>\n\n\n<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<div class=\"btn__wrap btn__align--left block-button__btn\">\n\t\t\t<a href=\"https:\/\/solplanet.net\/pt-pt\/contact-us\/\" class=\"btn btn__color--alto btn__size--default btn__size-width--default     gtm_contactus \" id=\"\" title=\"Contacte-nos\" aria-label=\"\">\n\t\t\tContacte-nos\t\t<\/a>\n\t<\/div>\t<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Questions &amp; Answers | Solplanet<\/title>\n<meta name=\"description\" content=\"The power of the sun is the future of our planet. 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