{"id":9879,"date":"2020-10-02T19:30:31","date_gmt":"2020-10-02T19:30:31","guid":{"rendered":"https:\/\/solplanet.net\/?page_id=9879"},"modified":"2021-11-25T15:45:26","modified_gmt":"2021-11-25T15:45:26","slug":"pergundas-en-repostas","status":"publish","type":"page","link":"https:\/\/solplanet.net\/pt-br\/pergundas-en-repostas","title":{"rendered":"Pergundas en Repostas"},"content":{"rendered":"<div class=\"wrapper   wrapper__spacing-bottom-large--0\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<div class=\"wrapper__container\">\n\t\t\t<div class=\"wrapper__inner wrapper__width-large--12\">\n\t\t\t\t<div class=\"jumbotron block-jumbotron__jumbotron\">\n\n\t<div style=\"background-image:url(https:\/\/solplanet.net\/wp-content\/uploads\/2020\/11\/todd-trapani-fr1SGHR-nOs-unsplash-HI.jpg)\" class=\"image-bg jumbotron__image-bg\"><\/div>\n\t<div class=\"jumbotron__mask jumbotron__mask-type--type4\"><\/div>\n\n\t<div class=\"\n\t\t\tjumbotron__content\n\t\t\tjumbotron__content--default\n\t\t\tjumbotron__content--vertical-center\n\t\t\tjumbotron__content--horizontal-left\n\t\t\">\n\t\t<div class=\"jumbotron__content-wrap\">\n\t\t\t<h1 class=\"heading heading__align--left heading__color--white heading__size--big jumbotron__heading\">\n\tPergundas en Repostas<\/h1><p class=\"paragraph paragraph__color--white paragraph__align--left paragraph__size--big jumbotron__paragraph\">\n\t<\/p>\t\t<\/div>\n\t<\/div>\n\n\t<\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n<div class=\"wrapper  wrapper__spacing-top-large--70 wrapper__spacing-top-tablet--80 wrapper__spacing-bottom-large--50 wrapper__spacing-bottom-tablet--80\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<div class=\"wrapper__container wrapper__container-width-large--small wrapper__gutter-large--default wrapper__gutter-tablet--small\">\n\t\t\t<div class=\"wrapper__inner wrapper__width-large--12\">\n\t\t\t\t\n<div class=\"block-group\">\n\t\n<div class=\"wrapper   wrapper__spacing-bottom-large--20\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--small block-paragraph__paragraph\">\n\tDEIXE-NOS AJUDAR VOC\u00ca<\/p>\t<\/div>\n\n\n<div class=\"wrapper   wrapper__spacing-bottom-large--20\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t\n<div class=\"block-heading\">\n\t<h2 class=\"heading heading__align--left heading__color--shaft heading__size--default block-heading__heading\">\n\tRespostas para suas perguntas<\/h2>\t<\/div>\n\t<\/div>\n\n\n<div class=\"wrapper   wrapper__spacing-bottom-large--0 wrapper__spacing-bottom-tablet--0\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\t<\/p>\t<\/div>\n\n<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n<div class=\"wrapper wrapper__bg-color--gallery wrapper__spacing-top-large--50 wrapper__spacing-bottom-large--150   wrapper__divider-bottom-large\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<div class=\"wrapper__container wrapper__container-width-large--small wrapper__gutter-large--default wrapper__gutter-tablet--small\">\n\t\t\t<div class=\"wrapper__inner wrapper__width-large--12\">\n\t\t\t\t\n<div class=\"block-faq__anchor\" id=\"faq\"><\/div>\n\n<div class=\"block-faq js-accordion\">\n\n\t\t\t<div class=\"block-faq__intro\">\n\n\t\t\t<h2 class=\"heading heading__align--left heading__color--shaft heading__size--medium block-faq__heading\">\n\tTopics<\/h2>\n\t\t\t\t\t\t\t<div class=\"block-faq__filter\">\n\t\t\t\t\t<div class=\"btn__wrap btn__align--left block-faq__btn\">\n\t\t\t<a href=\"?faq-category=#faq\" class=\"btn btn__color--alto btn__size--default btn__size-width--default  is-active \" id=\"\" title=\"Ver tudo\" aria-label=\"\">\n\t\t\tVer tudo\t\t<\/a>\n\t<\/div><div class=\"btn__wrap btn__align--left block-faq__btn\">\n\t\t\t<a href=\"?faq-category=garantia-pt-br#faq\" class=\"btn btn__color--alto btn__size--default btn__size-width--default \" id=\"\" title=\"Garantia\" aria-label=\"\">\n\t\t\tGarantia\t\t<\/a>\n\t<\/div><div class=\"btn__wrap btn__align--left block-faq__btn\">\n\t\t\t<a href=\"?faq-category=monitorar-pt-br#faq\" class=\"btn btn__color--alto btn__size--default btn__size-width--default \" id=\"\" title=\"Monitorar\" aria-label=\"\">\n\t\t\tMonitorar\t\t<\/a>\n\t<\/div><div class=\"btn__wrap btn__align--left block-faq__btn\">\n\t\t\t<a href=\"?faq-category=instalar-pt-br#faq\" class=\"btn btn__color--alto btn__size--default btn__size-width--default \" id=\"\" title=\"Instalar\" aria-label=\"\">\n\t\t\tInstalar\t\t<\/a>\n\t<\/div><div class=\"btn__wrap btn__align--left block-faq__btn\">\n\t\t\t<a href=\"?faq-category=codigo-de-erro-pt-br#faq\" class=\"btn btn__color--alto btn__size--default btn__size-width--default \" id=\"\" title=\"C\u00f3digo de Erro\" aria-label=\"\">\n\t\t\tC\u00f3digo de Erro\t\t<\/a>\n\t<\/div><div class=\"btn__wrap btn__align--left block-faq__btn\">\n\t\t\t<a href=\"?faq-category=informacao-do-produto-pt-br#faq\" class=\"btn btn__color--alto btn__size--default btn__size-width--default \" id=\"\" title=\"Informa\u00e7\u00e3o do produto\" aria-label=\"\">\n\t\t\tInforma\u00e7\u00e3o do produto\t\t<\/a>\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"block-faq__search\">\n\t\t\t\t\t<form role=\"search\" method=\"get\" class=\"block-faq__form\" action=\"#faq\" >\n\t\t\t\t\t\t<div class=\"block-faq__field form-field\">\n\t\t\t\t\t\t\t<input\n\t\t\t\t\t\t\t\ttype=\"text\"\n\t\t\t\t\t\t\t\tvalue=\"\"\n\t\t\t\t\t\t\t\tname=\"faq-search\"\n\t\t\t\t\t\t\t\tid=\"faq-search\"\n\t\t\t\t\t\t\t\tclass=\"block-faq__input form-input form-input--has-icon form-input__size--default\"\n\t\t\t\t\t\t\t\tplaceholder=\"Pesquise mais t\u00f3picos\"\n\t\t\t\t\t\t\t\/>\n\n\t\t\t\t\t\t\t<button class=\"block-faq__link form-field__icon-link\">\n\t\t\t\t\t\t\t\t<svg class=\"block-faq__icon  form-field__icon\" viewBox=\"0 0 13 13\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><g stroke=\"#979797\" fill=\"none\" fill-rule=\"evenodd\"><circle cx=\"5.6\" cy=\"5.6\" r=\"5.1\"\/><path stroke-linecap=\"square\" d=\"M9.333 9.333l3.734 3.734\"\/><\/g><\/svg>\n\t\t\t\t\t\t\t<\/button>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/form>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\n\t<div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"true\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"Como posso estender o per\u00edodo de garantia?\">\n\t\tComo posso estender o per\u00edodo de garantia?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"false\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tPor meio <a href=\"https:\/\/warranty-solplanet.aiswei-tech.com\/#\/en\/warrantySearch\">desta p\u00e1gina.<\/a><\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"Onde posso encontrar o status atual da garantia do meu inversor?\">\n\t\tOnde posso encontrar o status atual da garantia do meu inversor?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\t<a href=\"https:\/\/warranty-solplanet.aiswei-tech.com\/#\/en\/warrantySearch\">Voc\u00ea pode encontr\u00e1-lo clicando aqui.<\/a><\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"Qual \u00e9 a data de in\u00edcio do per\u00edodo de garantia do meu inversor?\">\n\t\tQual \u00e9 a data de in\u00edcio do per\u00edodo de garantia do meu inversor?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tA data de in\u00edcio \u00e9 a mais antiga das duas datas a seguir: data de instala\u00e7\u00e3o ou 6 meses ap\u00f3s a data de envio do produto. Encontre mais informa\u00e7\u00f5es sobre a garantia <a href=\"https:\/\/solplanet.net\/wp-content\/uploads\/2021\/01\/Aiswei-Factory-Quality-Warranty-Terms-for-Overseas-Territory_V1.3.pdf\">clicando aqui.<\/a><\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"Como realizar as fun\u00e7\u00f5es de gerenciamento de energia?\">\n\t\tComo realizar as fun\u00e7\u00f5es de gerenciamento de energia?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tNormalmente, o inversor integra, por padr\u00e3o, algumas fun\u00e7\u00f5es b\u00e1sicas de gerenciamento de energia que s\u00e3o exigidas pelos regulamentos de rede el\u00e9trica locais.<br>Um m\u00e9todo manual para obter mais fun\u00e7\u00f5es de gerenciamento de energia pode ser realizado por nossos dataloggers (M\u00f3dulo Wi-fi ou 4G \/ AiCom). Fa\u00e7a login no aplicativo \/ servidor da web \/ nuvem, onde voc\u00ea pode definir o valor de pot\u00eancia ativa \/ reativa, ou fator de pot\u00eancia fixo, curva de pot\u00eancia reativa para controlar a pot\u00eancia.<br>Por meio de algum dispositivo de controle de terceiros, por exemplo, RRCR (receptor de controle de ondas de r\u00e1dio) ou um DRED conectado ao AiCom, o inversor pode receber as instru\u00e7\u00f5es em tempo real e controlar a pot\u00eancia de sa\u00edda automaticamente.<br>Para obter mais detalhes, consulte os manuais do usu\u00e1rio ou entre em contato com nosso servi\u00e7o de suporte t\u00e9cnico.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"Como selecionar um datalogger Solplanet?\">\n\t\tComo selecionar um datalogger Solplanet?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tM\u00f3dulo Wi-fi: O m\u00f3dulo \u00e9 instalado na parte inferior do inversor por conex\u00e3o r\u00e1pida. Um m\u00f3dulo pode ser conectado a um inversor.<br>AiCom: Instalado fora do inversor Solplanet. O AiCom se conecta a um inversor via RS485 e a um roteador via WiFi ou LAN. Um AiCom pode ser conectado a no m\u00e1ximo cinco inversores.<br><a href=\"\/pt-pt\/products\/o-modulo-wi-fi-4g\/\" data-type=\"URL\" data-id=\"\/pt-pt\/products\/o-modulo-wi-fi-4g\/\">Descubra mais aqui.<\/a><\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"Os inversores Solplanet suportam dataloggers de terceiros?\">\n\t\tOs inversores Solplanet suportam dataloggers de terceiros?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tSim, os inversores Solplanet suportam dataloggers de terceiros, como Solarlog, meteocontrol e solarman. Al\u00e9m disso, para grandes usinas fotovoltaicas, podemos oferecer nosso protocolo a uma empresa terceirizada para desenvolver sua pr\u00f3pria solu\u00e7\u00e3o de monitoramento personalizada.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"Posso obter dados meteorol\u00f3gicos da Solplanet Cloud?\">\n\t\tPosso obter dados meteorol\u00f3gicos da Solplanet Cloud?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tSolplanet Cloud n\u00e3o obt\u00e9m ou registra dados meteorol\u00f3gicos como irradia\u00e7\u00e3o, temperatura ou velocidade do vento. Se voc\u00ea precisar monitorar dados meteorol\u00f3gicos, \u00e9 poss\u00edvel comprar uma esta\u00e7\u00e3o meteorol\u00f3gica independente ou voc\u00ea pode usar uma solu\u00e7\u00e3o de outros fornecedores, como solar-log \/ meteocontrol \/ solarman, que podem se comunicar com nossos inversores<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"Posso instalar um AiCom em ambiente externo?\">\n\t\tPosso instalar um AiCom em ambiente externo?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tSim, mas deve ser instalado em um gabinete com classifica\u00e7\u00e3o IP65.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"Posso apenas usar um computador para monitorar os inversores Solplanet sem conex\u00e3o com a internet?\">\n\t\tPosso apenas usar um computador para monitorar os inversores Solplanet sem conex\u00e3o com a internet?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tN\u00e3o fornecemos monitoramento local. Nossa solu\u00e7\u00e3o de monitoramento consiste em um m\u00f3dulo GPRS \/ m\u00f3dulo WiFi \/ AiCom que carrega os dados do inversor para nosso portal de monitoramento on-line da Solplanet, que requer uma conex\u00e3o de internet confi\u00e1vel. Podemos fornecer nosso protocolo de comunica\u00e7\u00e3o aos nossos clientes para desenvolver seu pr\u00f3prio sistema de monitoramento. Dispositivos de monitoramento de terceiros e software, como Solarlog, podem ser usados \u200b\u200bcom nossos inversores Solplanet.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"Onde meus dados do aplicativo Solplanet ser\u00e3o armazenados?\">\n\t\tOnde meus dados do aplicativo Solplanet ser\u00e3o armazenados?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tSua privacidade \u00e9 uma grande preocupa\u00e7\u00e3o para n\u00f3s. Com sua permiss\u00e3o, seus dados ser\u00e3o armazenados em \u2026 e armazenados em conformidade com todas as legisla\u00e7\u00f5es locais.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"Como fa\u00e7o para instalar o aplicativo da AISWEI?\">\n\t\tComo fa\u00e7o para instalar o aplicativo da AISWEI?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tVoc\u00ea pode baix\u00e1-lo na app store ou no Google Play.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"Falha permanente &#8211; C\u00f3digos de erro 1, 2, 3, 4, 5, 6, 8, 9, 10, 11 e 39\">\n\t\tFalha permanente &#8211; C\u00f3digos de erro 1, 2, 3, 4, 5, 6, 8, 9, 10, 11 e 39\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tEsta \u00e9 uma falha permanente. Desligue o inversor da rede el\u00e9trica e do gerador fotovoltaico e volte a lig\u00e1-lo ap\u00f3s 3 minutos. Se esta falha ainda estiver sendo exibida, entre em contato com a assist\u00eancia t\u00e9cnica se o problema n\u00e3o for resolvido.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"C\u00f3digo de Erro 51\">\n\t\tC\u00f3digo de Erro 51\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tAbra a caixa de porte\u00e7\u00e3o e verifique a distribui\u00e7\u00e3o de energia, veja se o fus\u00edvel ou disjuntor n\u00e3o est\u00e1 danificado.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"C\u00f3digos de erro 49 e 50\">\n\t\tC\u00f3digos de erro 49 e 50\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tAbra a caixa de prote\u00e7\u00e3o e verifique a distribui\u00e7\u00e3o de energia, veja se o cabo de sinal de PV1-SPD e PV2-SPD foi desconectado. Se a falha persistir, entre em contato com a assist\u00eancia t\u00e9cnica local.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"C\u00f3digo de Erro 46\">\n\t\tC\u00f3digo de Erro 46\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tVerifique as tens\u00f5es de circuito aberto dos arranjos e certifique-se de que est\u00e1 abaixo da<br>tens\u00e3o de entrada CC m\u00e1xima do inversor. Se a tens\u00e3o de entrada estiver dentro da faixa permitida e a falha ainda ocorrer, pode ser que o circuito interno esteja danificado. Entre em contato com a assist\u00eancia t\u00e9cnica se o problema n\u00e3o for resolvido.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"C\u00f3digos de Erro 41, 42, 43, 44 e 45\">\n\t\tC\u00f3digos de Erro 41, 42, 43, 44 e 45\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tDesligue o inversor da rede e do gerador fotovoltaico e volte a lig\u00e1-lo ap\u00f3s 3 minutos. Se esta falha ainda estiver sendo mostrada, entre em contato com a assist\u00eancia t\u00e9cnica local.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"C\u00f3digo de Erro 40\">\n\t\tC\u00f3digo de Erro 40\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tVerifique se o fluxo de ar para o dissipador de calor est\u00e1 obstru\u00eddo.<br>Verifique se a temperatura ambiente ao redor do inversor est\u00e1 muito alta.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"C\u00f3digo de Erro 38\">\n\t\tC\u00f3digo de Erro 38\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tVerifique o isolamento do painel fotovoltaico ao aterramento e certifique-se de que a resist\u00eancia do isolamento ao aterramento seja superior a 1 MOhm. Caso contr\u00e1rio, fa\u00e7a uma inspe\u00e7\u00e3o visual de todos os cabos e m\u00f3dulos fotovoltaicos.<br>Certifique-se de que a conex\u00e3o de aterramento do inversor esta bem executada. Se essa falha ocorrer com frequ\u00eancia, entre em contato com a assist\u00eancia t\u00e9cnica local.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"C\u00f3digo de Erro 37\">\n\t\tC\u00f3digo de Erro 37\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tVerifique as tens\u00f5es de circuito aberto dos arranjos e certifique-se de que estejam abaixo da tens\u00e3o de entrada CC m\u00e1xima do inversor. Se a tens\u00e3o de entrada estiver dentro da faixa permitida e a falha ainda ocorrer, entre em contato com a assist\u00eancia t\u00e9cnica.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"C\u00f3digo de Erro 36\">\n\t\tC\u00f3digo de Erro 36\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tCertifique-se de que a conex\u00e3o de aterramento do inversor esta bem executada..<br>Fa\u00e7a uma inspe\u00e7\u00e3o visual de todos os cabos e m\u00f3dulos fotovoltaicos. Se esta falha ainda for exibida, entre em contato com a assist\u00eancia t\u00e9cnica.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"Voc\u00eas produzem inversores para armazenamento de energia em baterias?\">\n\t\tVoc\u00eas produzem inversores para armazenamento de energia em baterias?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tSim, o inversor h\u00edbrido Solplanet ser\u00e1 lan\u00e7ado em 2021.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"Os inversores Solplanet t\u00eam prote\u00e7\u00e3o de tens\u00e3o (prote\u00e7\u00e3o de corrente)?\">\n\t\tOs inversores Solplanet t\u00eam prote\u00e7\u00e3o de tens\u00e3o (prote\u00e7\u00e3o de corrente)?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tSim.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"O que um inversor faria sob alta temperatura ambiente?\">\n\t\tO que um inversor faria sob alta temperatura ambiente?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tO inversor diminuir\u00e1 automaticamente sua pot\u00eancia de sa\u00edda para se proteger de superaquecimento. A curva de redu\u00e7\u00e3o de pot\u00eancia dos inversores pode ser encontrada nas instru\u00e7\u00f5es de instala\u00e7\u00e3o e opera\u00e7\u00e3o.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"O Solplanet tem uma solu\u00e7\u00e3o de controle de exporta\u00e7\u00e3o 0?\">\n\t\tO Solplanet tem uma solu\u00e7\u00e3o de controle de exporta\u00e7\u00e3o 0?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tSim. Para todos os inversores Solplanet, atrav\u00e9s de nosso m\u00f3dulo de AiCom e medidor inteligente definido, voc\u00ea pode obter a fun\u00e7\u00e3o de exporta\u00e7\u00e3o 0 configurando no servidor da web \/ aplicativo \/ nuvem AiSWEI do equipamento.<br>Para inversores residenciais Solplanet, voc\u00ea tamb\u00e9m pode ter solu\u00e7\u00e3o de controle de exporta\u00e7\u00e3o conectando o medidor inteligente definido diretamente ao inversor via RS485 e habilitar esta fun\u00e7\u00e3o no aplicativo.<br>Para obter mais detalhes, consulte os manuais do usu\u00e1rio ou entre em contato com nosso servi\u00e7o de suporte t\u00e9cnico.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"Posso superdimensionar o o arranjo fotovoltaico em rela\u00e7\u00e3o \u00e0 capacidade do inversor?\">\n\t\tPosso superdimensionar o o arranjo fotovoltaico em rela\u00e7\u00e3o \u00e0 capacidade do inversor?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tSim, a capacidade CC do painel fotovoltaico pode exceder a capacidade CA do inversor. O valor da rela\u00e7\u00e3o CC \/ CA para cada tipo de inversor est\u00e1 listado nesta folha de dados t\u00e9cnicos. Uma regra t\u00edpica \u00e9 que o painel fotovoltaico pode ser superdimensionado em 50%. Isso depende da localiza\u00e7\u00e3o e dos n\u00edveis de irradia\u00e7\u00e3o do local. O sobredimensionamento excessivo do painel fotovoltaico ir\u00e1 desperdi\u00e7ar dinheiro e causar algum impacto na confiabilidade do inversor. Se voc\u00ea tiver d\u00favidas sobre um projeto de tamanho grande, consulte uma ferramenta de dimensionamento ou entre em contato com o especialista t\u00e9cnico local da Solplanet.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"Posso usar m\u00f3dulos de filme fino para inversores Solplanet?\">\n\t\tPosso usar m\u00f3dulos de filme fino para inversores Solplanet?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tOs inversores Solplanet n\u00e3o podem ser usados \u200b\u200bcom m\u00f3dulos de filme fino, que requerem um aterramento funcional no condutor CC positivo ou negativo. Nestes casos, sugerimos o uso de um inversor isolado (com transformador). Nossos inversores n\u00e3o isolados (sem transformador) s\u00e3o normalmente projetados para m\u00f3dulos solares de sil\u00edcio. No entanto, existem pain\u00e9is solares de pel\u00edcula fina que n\u00e3o requerem um aterramento funcional e, nesses casos, um inversor Solplanet funcionar\u00e1 corretamente. Antes de projetar sua planta, consulte o fornecedor do m\u00f3dulo ou entre em contato com nosso suporte t\u00e9cnico.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"Os inversores Solplanet podem ser usados \u200b\u200bem sistemas fora da rede que incluem um gerador a diesel?\">\n\t\tOs inversores Solplanet podem ser usados \u200b\u200bem sistemas fora da rede que incluem um gerador a diesel?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tOs inversores Solplanet s\u00e3o inversores conectados a rede, ent\u00e3o o lado CA do inversor deve ser conectado \u00e0 rede el\u00e9trica. N\u00e3o h\u00e1 configura\u00e7\u00f5es que permitam ao inversor operar no modo \u201coff-grid\u201d (fora da rede el\u00e9trica). A Solplanet n\u00e3o pode garantir o funcionamento correto em aplica\u00e7\u00f5es fora da rede e n\u00e3o garante quaisquer danos ao inversor ou ao sistema fotovoltaico que possam ser causados \u200b\u200bem condi\u00e7\u00f5es de conex\u00e3o fora da rede.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"Os inversores Solplanet s\u00e3o isolados ou n\u00e3o isolados?\">\n\t\tOs inversores Solplanet s\u00e3o isolados ou n\u00e3o isolados?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tSolplanet produz apenas inversores n\u00e3o isolados (sem transformador). O inversor sem transformador \u00e9 o inversor mais comum no mercado residencial, comercial e industrial, e geralmente apresenta maior efici\u00eancia, menor custo, menor tamanho e menor peso em compara\u00e7\u00e3o com os inversores isolados (com transformador).<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"O inversor est\u00e1 equipado com prote\u00e7\u00e3o CC?\">\n\t\tO inversor est\u00e1 equipado com prote\u00e7\u00e3o CC?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tTodos os inversores Solplanet s\u00e3o equipados com um prote\u00e7\u00e3o CC como padr\u00e3o.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"Como seleciono o inversor correto?\">\n\t\tComo seleciono o inversor correto?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tVoc\u00ea pode usar software de terceiros ou entrar em contato com nosso suporte t\u00e9cnico para obter ajuda.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"Onde posso encontrar instru\u00e7\u00f5es de instala\u00e7\u00e3o?\">\n\t\tOnde posso encontrar instru\u00e7\u00f5es de instala\u00e7\u00e3o?\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tVoc\u00ea pode baixar o manual de instala\u00e7\u00e3o aqui. Recomendamos tamb\u00e9m assistir ao nosso breve v\u00eddeo de instala\u00e7\u00e3o, que voc\u00ea <a href=\"https:\/\/solplanet.net\/pt-pt\/pagina-para-instaladores\/\">encontra aqui.<\/a><\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"C\u00f3digo de Erro 35\">\n\t\tC\u00f3digo de Erro 35\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tVerifique o fus\u00edvel e o acionamento do disjuntor na caixa de distribui\u00e7\u00e3o.<br>Verifique a tens\u00e3o da rede..<br>Verifique o cabo CA, liga\u00e7\u00e3o \u00e0 rede do inversor. Se esta falha ainda estiver sendo mostrada, entre em contato com a assist\u00eancia t\u00e9cnica.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"C\u00f3digo de Erro 34\">\n\t\tC\u00f3digo de Erro 34\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tVerifique a tens\u00e3o da rede e a liga\u00e7\u00e3o \u00e0 rede no inversor.<br>Verifique a tens\u00e3o da rede no ponto de conex\u00e3o do inversor. Se a tens\u00e3o da rede estiver fora da faixa permitida devido \u00e0s condi\u00e7\u00f5es da rede local, tente modificar os valores dos limites operacionais monitorados ap\u00f3s informar primeiro a concession\u00e1ria de energia el\u00e9trica. Se a tens\u00e3o da rede estiver dentro da faixa permitida e a falha ainda ocorrer, entre em contato com a assist\u00eancia t\u00e9cnica.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"C\u00f3digo de Erro 33\">\n\t\tC\u00f3digo de Erro 33\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tVerifique a frequ\u00eancia da rede e observe quantas vezes ocorrem grandes flutua\u00e7\u00f5es.<br>Se esta falha for causada por flutua\u00e7\u00f5es frequentes, tente modificar os par\u00e2metros operacionais ap\u00f3s informar a concession\u00e1ria de energia.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><div class=\"accordion  accordion--type-contained accordion--theme-light js-accordion-parent\" data-accordion-opened=\"false\">\n\t<button class=\"accordion__trigger js-accordion-trigger gtm_question_pt-br\" aria-label=\"C\u00f3digo de Erro 6\">\n\t\tC\u00f3digo de Erro 6\t\t<div class=\"accordion__icon\" aria-hidden=\"true\">\n\t\t\t<svg width=\"30\" height=\"30\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t\t\t\t<g transform=\"translate(1 1)\" fill=\"none\" fill-rule=\"evenodd\">\n\t\t\t\t\t<circle stroke=\"#979797\" cx=\"14\" cy=\"14\" r=\"14\" \/>\n\t\t\t\t\t<g stroke=\"#717171\" stroke-linecap=\"square\">\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318M13.969 7v14\" class=\"accordion__icon--plus\" \/>\n\t\t\t\t\t\t<path d=\"M6.341 14h14.318\" class=\"accordion__icon--minus\" \/>\n\t\t\t\t\t<\/g>\n\t\t\t\t<\/g>\n\t\t\t<\/svg>\n\t\t<\/div>\n\t<\/button>\n\t<section class=\"accordion__panel js-accordion-panel\" aria-hidden=\"true\">\n\t\t<div class=\"accordion__content\">\n\t\t\t<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tVerifique as tens\u00f5es de circuito aberto dos arranjos e certifique-se de que est\u00e1 abaixo da<br>tens\u00e3o de entrada CC m\u00e1xima do inversor. Se a tens\u00e3o de entrada estiver dentro da faixa permitida e a falha ainda ocorrer, pode ser que o circuito interno esteja danificado. Entre em contato com a assist\u00eancia t\u00e9cnica se o problema n\u00e3o for resolvido.<\/p>\t<\/div>\n\t\t<\/div>\n\t<\/section>\n<\/div><\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<div class=\"wrapper__container\">\n\t\t\t<div class=\"wrapper__inner wrapper__width-large--12\">\n\t\t\t\t\n<div class=\"block-card-list block-card-list__media-position--right\">\n\n\t\t\t<div class=\"block-card-list__media block-card-list__media-bg block-card-list__media-bg--mercury\">\n\t\t\t<div class=\"block-card-list__media-inner\">\n\t\t\t\t<div style=\"background-image:url(https:\/\/solplanet.net\/wp-content\/uploads\/2020\/11\/hassan-ouajbir-IYU_YmMRm7s-unsplash.jpg)\" class=\"image-bg block-card-list__image-bg\"><\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t\n\t<div class=\"block-card-list__content\">\n\t\t<div class=\"block-card-list__content-inner\">\n\t\t\t\n<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dusty paragraph__align--left paragraph__size--small block-paragraph__paragraph\">\n\tCONTE-NOS SOBRE ISSO<\/p>\t<\/div>\n\n\n<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t\n<div class=\"block-heading\">\n\t<h2 class=\"heading heading__align--left heading__color--sunsetToDodger heading__size--default block-heading__heading heading__color--is-gradient\">\n\tN\u00e3o encontrou o que estava procurando?<\/h2>\t<\/div>\n\t<\/div>\n\n\n<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<p class=\"paragraph paragraph__color--dove paragraph__align--left paragraph__size--default block-paragraph__paragraph\">\n\tEntre em contato conosco, estamos felizes em ajud\u00e1-lo.<\/p>\t<\/div>\n\n\n<div class=\"wrapper   wrapper__spacing-bottom-large--40\" id=\"\">\n\t<div class=\"wrapper__anchor\" id=\"\"><\/div>\n\t\t\t<div class=\"btn__wrap btn__align--left block-button__btn\">\n\t\t\t<a href=\"https:\/\/solplanet.net\/pt-br\/sobre-nos\/\" class=\"btn btn__color--alto btn__size--default btn__size-width--default     gtm_contactus \" id=\"\" title=\"Entre em contato\" aria-label=\"\">\n\t\t\tEntre em contato\t\t<\/a>\n\t<\/div>\t<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.7.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pergundas en Repostas | Solplanet<\/title>\n<meta name=\"description\" content=\"The power of the sun is the future of our planet. Solplanet makes solar for everybody. Easy-to-install, reliable and user-friendly inverters.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/solplanet.net\/pt-br\/pergundas-en-repostas\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pergundas en Repostas | Solplanet\" \/>\n<meta property=\"og:description\" content=\"The power of the sun is the future of our planet. Solplanet makes solar for everybody. 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